FAQs
Will an invoice be provided for my order?
Yes, a physical invoice is included with your product upon delivery, and a digital copy is also emailed to you. If you haven’t received the invoice, please email us at , and we’ll promptly resend it.
Are there any functional defects in these products?
All our products undergo a thorough 32-point inspection to ensure they are free from major or minor functional defects. We strive to resolve any issues before listing them for sale.
Is there a delivery fee?
No, delivery is completely free for all orders.
How will I be notified once my order is confirmed?
You will receive a confirmation email upon successful order placement. Once your order is dispatched, you will be notified via email or SMS with a tracking ID to monitor your shipment.
How will my order be delivered?
Your order will be shipped by our partnered couriers (Shiprocket) and delivered directly to your doorstep.
Who should I contact if I have any concerns about my order?
For warranty-related claims, please reach out to us via email support@phonecliq.in. For any other queries or concerns, feel free to contact us, and we will be happy to assist you.
What if my EMI gets deducted even after cancelling the order?
Please contact your bank regarding EMI deductions after order cancellation.
Do I need to return the accessories while returning the phone?
Please return any accessories included with the product.